KursusDevelopment & IntegrationRAG客服OpenAI
Building AI Customer Service Bots with RAG
AI 客服機器人搭建(RAG)
Design, build and evaluate a retrieval-augmented chatbot grounded in your own documents.
Apa yang anda dapat
- All 8 chapters, Appendix A prompt templates, Appendix B in-house training outline and exercises; 20-seat team licence for internal training.
- Main tool: OpenAI API 與向量資料庫
- Includes a worked example, checklists and an English summary of every chapter.
- Licence: 20 seats
Modul kursus
- Course Overview and Learning Goals課程導覽與學習目標
- Setup and Core OperationsOpenAI API 與向量資料庫:環境準備與基本操作
- Breaking Down the Task and Preparing Inputs需求拆解與輸入整理:基於知識庫的問答與客服
- Prompt and Parameter Design提示詞與參數設計
- Building the Workflow and Connecting Tools工作流搭建與工具串接
- Worked Example案例演練:用 200 份 FAQ 搭建一個能引用來源的客服機器人
- Quality Checks, Common Problems and Risks品質檢查、常見問題與風險
- Measuring, Iterating and Going Further效率度量、迭代與進階延伸
FormatPDF · anggaran 23 halaman
Lesen20 seats
PenghantaranMuat turun segera selepas pembayaran disahkan (PDF / ZIP)
SKU: SW-C-013-T